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1. Privacy Policy

We respect your privacy. Please read the full privacy policy because it applies to you.

2. Introduction

Welcome to our privacy policy. We are Codehesion (Pty) Ltd 2016/126390/07, and this is our plan of action when it comes to protecting your privacy. We respect your privacy and take the protection of personal information very seriously. The purpose of this policy is to describe the way that we collect, store, use, and protect information that can be associated with you or another specific natural or juristic person and can be used to identify you or that person (personal information).

3. Audience

This policy applies to you if you are:

• a visitor to our website; or
• a customer who has requested the services that we provide.

4. What is personal information?

Personal information includes:

• certain information that we collect automatically when you visit our website;
• certain information collected on submission; and
• optional information that you provide to us voluntarily (see below);

but excludes:

• information that has been made anonymous so that it does not identify a specific person;
• permanently de-identified information that does not relate or cannot be traced back to you specifically;
• non-personal statistical information collected and compiled by us.

Common examples of the types of personal information which we may collect and process include your:

• identifying information — such as your name, date of birth, or identification number of any kind;
• contact information — such as your phone number or email address;
• address information — such as your physical or postal address; or
• demographic information — such as your gender or marital status.

Depending on the goods or services that you require, we may also collect sensitive personal information including your financial information, sensitive demographic information (such as race or ethnicity), medical information, sexual information, criminal information, employment information (including trade-union membership), and beliefs (including political or religious beliefs).

5. Acceptance

• You must accept all the terms of this policy when you request our services. If you do not agree with anything in this policy, then you may not request our services.
• You may not request our services if you are younger than 18 years old or do not have legal capacity to conclude legally binding contracts.
• By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all of its terms.
• You may only send us your own personal information or the information of another data subject where you have their permission to do so.

6. How do we collect personal information?

When you submit an enquiry, or register on our website, you will no longer be anonymous to us. This personal information will include your name and surname; your email address; your telephone number; your company name, company registration number, and VAT number; your postal address or street address; and certain financial information disclosed to us. We will use this personal information to fulfil your account, provide additional services and information to you as we reasonably think appropriate, and for any other purposes set out in this policy.

When you request our services from us, you will be asked to provide us with additional information on a voluntary basis. You will also provide us with personal information when you attend an event that we host. We automatically receive and record Internet usage information on our server logs from your browser (such as your IP address, browsing habits, click patterns, software versions, system type, and the pages, dates and times that you visit the website).

7. Categories of people

We process the personal information of customers or organisations, prospects or leads, employees, recruiters and medical practitioners providing services related to employees, contractors, vendors or suppliers, children and their guardians, debtors and creditors, dealers, and directors and shareholders.

8. Purpose of processing

We generally collect and process your personal information for goods or services purposes, marketing purposes, business purposes, and legal purposes. We may also use your usage information to remember your information, keep our records up to date, better understand our data subjects' needs, manage contracts and customers, process information for forensic purposes, monitor website usage metrics, and track entries and submissions. We will obtain your consent to collect personal information in accordance with applicable law and when you provide us with any registration or optional information.

9. Use

We may use your personal information to fulfil our obligations to you. We may send administrative messages and email updates to you. In some cases, we may also send you primarily promotional messages. You can choose to opt-out of promotional messages.

10. Disclosure

We may share your personal information with other divisions or companies within our group, affiliates, our goods or services providers under contract, credit bureaus, and banking partners — as well as other third parties who provide us with relevant services where appropriate. We may disclose your personal information as required by law, governmental audit, subpoena or court order, to comply with any law, to protect the safety of any individual or the general public, and to prevent violation of our customer relationship terms. We will not sell personal information. If we undergo a change in ownership, we may assign our rights to the personal information we process to a successor.

11. Security

We take the security of personal information very seriously and always do our best to comply with applicable data protection laws. Our hosting company hosts our website in a secure server environment that uses a firewall and other advanced security measures. We authorize access to personal information only for those employees who require it to fulfil their job responsibilities, and we implement disaster recovery procedures where appropriate.

12. Accurate and up to date

We will try to keep the personal information we collect as accurate, complete and up to date as is necessary for the purposes defined in this policy. You are able to review or update any personal information that we hold on you by accessing your account online, emailing us, or phoning us. We take steps to verify your identity before granting you access to your account or making any corrections.

13. Retention

We will only retain your personal information for as long as it is necessary to fulfil the purposes set out in this policy, unless retention is required or authorised by law, or you have consented to it. During the period of retention, we will continue to abide by our non-disclosure obligations and will not share or sell your personal information.

14. Transfer to another country

We may transmit or transfer personal information outside of the country in which it was collected to a foreign country and process it there. You consent to us processing your personal information in a foreign country whose laws regarding processing of personal information may be less stringent.

15. Your rights

• You may request access to your personal information to receive a copy of the personal information that we hold on you.
• You may choose to correct or update the personal information you have submitted to us, by contacting us by phone or email.
• You may withdraw your consent where we are relying on consent as a lawful justification to process, and you may object to our processing where we are relying on another lawful justification. Please note that if you do so, we might not be able to provide services to you.

16. Changes

We may change the terms of this policy at any time by updating this page. We will notify you of any changes by placing a notice in a prominent place on the website or by sending you an email. If you continue to use the website or our goods or services following notification of a change, the changed terms will apply to you.

17. Limitation

We are not responsible for, give no warranties, nor make any representations in respect of the privacy policies or practices of linked or any third party websites.

18. Enquiries

If you have any questions or concerns arising from this privacy policy or the way in which we handle personal information, please contact us by sending an email to teams@codehesion.co.za.